Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Canada, UK, Australia, New Zealand: 7–15 business days
- Europe: 8–18 business days
- Rest of the world: 10–20 business days
Please note: Shipping times are estimates and may be affected by high demand, customs delays, or carrier issues.
Shipping Costs
We offer free standard shipping on all orders. No hidden fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.
Delays
We do our best to get your items to you on time. If your order is delayed for any reason, please reach out to us at info@tedzu.com and we will resolve it for you immediately.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Tedzu is not liable for lost or stolen packages once they are marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, please contact us at: info@tedzu.com